Refund Policy — systemprompt.io
Effective Date: April 4, 2024 | Last Updated: April 16, 2026
1. Introduction
This Refund Policy outlines the terms and conditions regarding refunds and cancellations for systemprompt.io commercial licenses. By using our services, you agree to the terms of this policy.
2. Commercial Licenses
systemprompt.io is available for free evaluation. Production use requires a commercial license with terms negotiated on a per-customer basis. License terms, including payment schedules and cancellation provisions, are defined in your individual license agreement.
3. Cancellation Policy
Cancellation terms are specified in your commercial license agreement. If you have questions about your specific terms, contact us at the email below.
4. Refund Policy
Refund eligibility is governed by your commercial license agreement. In exceptional circumstances, such as extended service outages or errors on our part, we may consider issuing refunds or service credits on a case-by-case basis. Please contact us to discuss your specific situation.
5. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.
6. Contact Us
If you have any questions about this Refund Policy or need assistance with your license, please contact us at:
Email: ed@systemprompt.io